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Our story

In a small town where everyone knew each other, a simple yet transformative idea took root, changing not just the lives of the locals but also their four-legged friends. This story began with Anna, a heartfelt animal lover raised in a family of veterinarians. Her parents instilled in her a deep appreciation for the life of every creature, sparking a dream in Anna to make a difference in the world of pet care.Noticing the gap in the market for high-quality and natural pet products, Anna was inspired to create a space where pet owners could find everything their pets needed, assured of the products' quality and natural composition. This vision led to the birth of Woofy, an online pet store named affectionately after her first dog, a constant source of loyalty and joy in her life.
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FAQ

How do I place on orden

You can place an order by selecting the product you wish to purchase, adding them to your cart,and proceeding to checkout.Follow the prompts to enter your shipping information,choose your payment method, and confirm your order

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other online payment platforms. For a full list of accepted payment methods, please refer to our Payment Options section.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number.

You can use this number on our website or the carrier's website to track the status of your shipment.

Can I return or exchange an item?

 Yes, we offer returns and exchanges on certain items within a specified period from the purchase date, provided they are in their original condition. Please visit our Returns & Exchanges policy for detailed information.

Do you offer international shipping?

• Yes, we ship to many countries worldwige. Shipping costs and delivery times vary depending on the destination. For more details, please check our Shipping Policy section.